The ‘Tell Us Once’ service lets you tell some central and local government services that need to know about the death by having just one contact. The ‘Tell Us Once’ service is offered by most local councils on behalf of the Department for Work and Pensions. The registrar will tell you which government services are taking part.

If your local council offers the service, the registrar will either offer you a Tell Us Once interview after you have registered the death or told them about it, or you will get a unique service reference number and contact details so you can take care of this over the phone or online at

You can use the Tell Us Once service if you have received a ‘certificate of the fact of death’ from the coroner. Take the certificate to your local council if they are offering the Tell Us Once service.

You will not be able to make a new claim for a bereavement benefit or a funeral payment through the Tell Us Once service. If you want to make a claim to bereavement benefits or a funeral payment, contact the DWP Bereavement Service.

Phone 0345 606 0265 (0345 606 0275 if you speak Welsh and live in Wales).